Privacy Policy

Privacy Policy

Introduction

Welcome to https://customized-health-insurance-solutions-for-small-businesses.storysurge.net (hereafter referred to as “CHISSB,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy details how we handle data when you interact with our website, applications, services, and products, ensuring compliance with various global privacy regulations.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

Processing Activities

This policy outlines the practices we employ when you engage with us in the following ways:

  • Using our applications and services as an authorized user.
  • Visiting our websites connected to this Privacy Policy.
  • Subscribing to or receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information:

  • User names and passwords used to access our services.
  • Contact details like email addresses and phone numbers associated with your account.

Payment Information:

  • Details required for processing transactions, such as credit/debit card numbers, expiration dates, and CVV codes.
  • Billing addresses linked to your payment methods.

Financial Information:

  • Records of financial transactions conducted through our platform, including insurance policy details and premium payments.

Purchase Information:

  • Products or services acquired through our platform, along with associated pricing and quantity.

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or advertising IDs linked to your mobile devices when you use our mobile applications.

Location Data:

  • Geolocation information provided by your browser or device when interacting with our services.

Feedback and Reviews:

  • Comments, reviews, and responses submitted by users regarding our products or services.

Social Media Information:

  • Publicly available data from social media platforms when you interact with our content on these sites.

Product Information:

  • Details about the insurance plans or health-related products you show interest in or purchase through our platform.

We obtain this data through direct user input, automated tracking technologies (like cookies and pixels), and third-party partners who assist in data collection and processing.

Cookies

Cookies are small text files stored on your browser or device when you visit our websites or use our applications. We employ cookies for several purposes:

Strictly Necessary Cookies:

These ensure basic functionalities of our platform, such as allowing users to log in and access secure areas.

Preference Cookies:

They remember user preferences, such as language settings, to enhance your experience on our sites.

Analytics Cookies:

Used by our analytics partners to gather insights into how visitors interact with our content, helping us improve the platform.

Users can control non-essential (or tracking) cookies through our Cookie Manager, allowing you to customize your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit the use or processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of rights related to your data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Data Protection and Privacy Regulations

CHISSB complies with various international data protection laws and regulations, including but not limited to:

  • General Data Protection Regulation (GDPR) of the European Union
  • California Consumer Privacy Act (CCPA) of the United States
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Other relevant privacy laws in jurisdictions where we operate.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Phone: [+1 (123) 456-7890]
  • Mailing Address: CHISSB Data Protection Office, 456 Main Street, Anytown, USA.

We reserve the right to update or modify this Privacy Policy at any time, and we will post the updated policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.